What if you call 911 and hang up?
Everyone makes mistakes, and there is no penalty to accidentally calling 911. The Communications Dispatcher will want to verify your name and address, and ensure that there is not a real emergency. If you do hang up, they will call you back to confirm that you are safe.
Are 911 calls public record in North Carolina?
State law says the contents of 911 calls are public records, except when the information can reveal the caller’s identity. In such cases, agencies that hold 911 recordings can instead provide a transcript of the call or alter the voice of the caller.
How do I obtain 911 records in NC?
To submit a request:
- Complete the 911 Records Request form prior to visiting the 911 Communications Office.
- Bring proof of identification, required to verify the release of records.
How do I get a 911 recording?
You can make 911 records requests verbally or in writing to the specific agency that holds the records, such as local law enforcement departments. The best practice is to compose a written request that provides as much information identifying the call as possible.
What happens if you accidentally call 911 and they don’t call back?
If you accidentally dialed 911, do not hang up, explain to the dispatcher that you called by mistake. If you hang up, the dispatcher will call you back. By not answering that call, the dispatcher will send police to your home.
How long are 911 calls kept in NC?
(i) Law enforcement agencies shall not be required to maintain any tape recordings of “911” or other communications for more than 30 days from the time of the call, unless a court of competent jurisdiction orders a portion sealed.
Are 911 records public?
Generally, 911 tapes are public record and may be obtained by anyone. However, if the 911 call includes confidential information, it may be treated as part of a law enforcement officer’s investigative report. Id.
Do you get billed for calling 911?
In the US and Canada, when you call 911 for an emergency you will usually not get charged just for calling. Police and firefighter services are usually paid for by taxes and do not bill you for responding. However, in many areas, you will get a bill for ambulance transport services.
