How do I contact Employment Support Allowance?
How can I claim Employment and Support Allowance? Step one: To claim ESA call Jobcentre Plus on 0800 055 6688 (textphone 0800 023 4888). They’ll ask you questions over the phone and fill in the form for you. Alternatively, you can download a claim form from GOV.UK.
How do I contact ESA by phone NI?
freephone 0800 085 6318 (NI only) textphone 0800 328 3419 (for deaf or hard of hearing users and claimants with speech difficulties) (NI only)
How do I contact DWP by email?
The Department for Work and Pensions (DWP) have published that their e-mail addresses have changed from @dwp.gsi.gov.uk to @dwp.gov.uk.
Do I need a doctor’s note to claim ESA?
You will need to get a medical certificate (called a fit note) from your GP at the start of your claim. After 13 weeks Jobcentre Plus will do their own medical test and you will no longer need fit notes. You can ask for you claim for ESA to be backdated for up to three months.
Are calls to DWP free?
The Secretary of State for Work and Pensions David Gauke has today announced DWP customer telephone lines will be changed to Freephone numbers. That’s why we are making all our customer phone lines free to use. The department will inform customers and partners of new Freephone numbers in advance of these changes.
How do I get in touch with DWP?
Call the DWP customer service number 0800 055 6688 free number to make a new benefit claim. If you have hearing difficulties and are using a textphone, dial 0800 023 4888 free number. For Welsh speakers, the DWP contact number to call is 0800 012 1888 free number.
Can I email documents to DWP?
We do not recommend you send your documents by email: emails are not secure. However if you choose to send them by email we will not refuse to accept them.
Do they backdate ESA?
The DWP will usually pay up to 3 months ESA to cover time when you had limited capability for work before you applied. This is called ‘backdating’. You won’t usually get ESA to cover the first 7 days you had limited capability for work. These are called ‘waiting days’.
